Cookies Policy

What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember information about a visit and provide certain functions. Cookies do not normally contain information that directly identifies you by name, but they may be linked with other information that we hold about your use of the website.

We may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. For simplicity, this policy refers to all of these technologies as cookies. Some cookies are set by Playzilla Casino, while others may be set by service providers that support website operations, security, analytics, advertising or other digital services.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The period for which a cookie remains active depends on its purpose and the settings used by the relevant service.

Why cookies matter

Cookies can help us keep the website secure, remember your selections, understand how visitors use our pages and improve the overall online experience. They may also help us identify technical problems, prevent misuse and present content that is more relevant to your interests. Cookies do not determine the outcome of any game, change the rules of a game or guarantee any result.

Types of cookies we may use

The cookies used on a website can change as features, technologies and service providers change. The categories below describe the main purposes for which cookies may be used. A single cookie may support more than one purpose, and the availability of a particular category may depend on the pages or services you access.

Strictly necessary cookies

These cookies support the basic operation, security and functionality of the website. They may help with account sign-in, session management, fraud prevention, load balancing, accessibility, language preferences and the operation of forms or other essential features. Without these cookies, parts of the website may not work properly. Because they are needed to provide requested functions or maintain security, they may not be available for optional deactivation through a cookie preference tool.

Functional cookies

Functional cookies remember choices you make, such as display preferences, language settings or other selections. They can make repeat visits more convenient and help provide a consistent experience. If you disable these cookies, some preferences may not be saved and you may need to make the same selections again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on a page, general device or browser information, approximate location and technical errors. We use this type of information in an aggregated or otherwise limited form to assess performance, improve navigation and identify areas that may need attention. These cookies are not intended to establish the result of a game or make decisions about a player's eligibility.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or show information that may be more relevant to a visitor. These cookies may be placed by third-party advertising or measurement providers. You may be able to refuse or withdraw consent for these cookies through the website's preference controls or your browser settings.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and payment or verification processes from unauthorised activity. They may assist with detecting unusual behaviour, automated attacks, account abuse, repeated failed access attempts and other security concerns. Restricting these technologies may prevent access to some functions or cause additional checks to be required.

How we use information collected through cookies

Information collected through cookies may be used for purposes such as operating and maintaining the website, remembering preferences, providing requested services, improving content and functionality, monitoring performance, supporting customer service, investigating technical issues and protecting the website against fraud or other misuse.

Depending on the type of cookie and the settings available, information may include an IP address, device type, browser type, operating system, pages viewed, referring website, approximate location, timestamps, interaction data and information about cookie preferences. We use information in line with applicable privacy requirements and our Privacy Policy. We do not use cookies to ask for or store your full password.

Information gathered through cookies may be combined with information you provide directly, such as account or support information, where this is permitted and necessary for a stated purpose. Any combination of information is handled according to our Privacy Policy and applicable law. We seek to collect and use information only to the extent reasonably needed for the relevant website, security, operational, analytical or marketing purpose.

Third-party services

Some website features may be supported by third-party providers. These providers may use cookies or similar technologies to deliver their services, measure performance, provide security or support advertising. Their use of information may be governed by their own privacy and cookie policies. We encourage you to review those policies where relevant. Third-party services may change over time, and their availability may depend on the pages or features you use.

We do not authorise third parties to use information collected through our website for purposes that are inconsistent with applicable requirements. However, once information is collected directly by a third party under its own service, that provider may be responsible for its handling of the information. You should consider the provider's terms and privacy information before using an integrated service.

Managing your cookie choices

When available, our cookie preference controls allow you to accept or reject optional categories of cookies. You can change your choices by returning to the relevant preference tool or by using the controls provided on the website. Your choice may be saved in a cookie or similar file so that we can remember it on later visits. If you delete that file, your preferences may be reset.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies, and some provide controls for receiving a warning before a cookie is stored. The steps differ between browsers and devices, so you should check the support information for the software you use.

• Blocking all cookies may stop you from signing in or using essential website features.
• Rejecting functional cookies may mean that preferences are not remembered.
• Disabling analytics cookies may limit our ability to understand technical or usability issues.
• Restricting advertising cookies may reduce targeted advertising but will not necessarily remove all advertising.
• Browser controls may apply to one device or browser only, so you may need to repeat your choices on other devices.
• Deleting cookies does not necessarily delete information already collected or held in accordance with our Privacy Policy.

If you use private browsing, clear your browser data regularly or change devices, the website may ask for your preferences again. Some security, authentication and account functions may still require strictly necessary cookies even when optional cookies have been refused.

Consent and applicable requirements

Where consent is required for a particular type of cookie, we will seek it through the available website controls or another appropriate method. You may withdraw consent to optional cookies at any time using those controls, subject to the limitations described in this policy. Withdrawal does not affect processing that occurred before your preference was changed.

The cookies and choices presented to you may vary depending on your location, browser, device, account status and the features you use. If Australian privacy or other applicable requirements provide you with additional rights, those rights are not limited by this policy. Further information about personal information, access requests, corrections and complaints is available in our Privacy Policy.

Changes, security and questions

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or business practices change. The updated version will apply from the date it is made available on the website, unless a different effective date is stated. We recommend checking this page from time to time so that you understand how cookies are being used.

We take reasonable steps to protect information associated with cookies and similar technologies. No online transmission or storage system can be guaranteed to be completely secure, so you should use a current browser, keep your device protected and avoid sharing account credentials or security information with others.

Playzilla Casino's services are intended for people who meet the applicable legal gambling age and other eligibility requirements. Cookies are not intended to encourage underage gambling. If you believe that a child has provided personal information through the website, or if you have a question about this policy or your cookie choices, please use the contact or support options made available on the website.

If there is any inconsistency between this Cookies Policy and a specific consent notice shown when you use the website, the more specific notice will apply to the relevant cookies or technology. This policy is informational and does not replace the website's Terms and Conditions, Privacy Policy, responsible gambling information or any other terms governing your use of Playzilla Casino.